Service Advisor Articles

Park that truck inside! Pickups top vehicle theft list

Park that truck inside! Pickups top vehicle theft list

Among the most distressing occurrences for a shop owner and the customer, is to find out there has been a vehicle theft on the premises. While the technology in vehicles continues to evolve, thieves continue to stay a step ahead and now use technology to bypass...

read more
How assemblies have changed ride control

How assemblies have changed ride control

Replacing worn ride control components is often a significant revenue source for the independent service industry, given that most vehicles require shock/strut replacement after their OE warranties have expired. However, it’s a complex repair, requiring specialized...

read more

Valvoline electric vehicle fluids line launched

Valvoline, supplier of premium branded lubricants and automotive services, has announced the first of its electric vehicle-specific product and service offerings with the introduction of Valvoline EV Performance Fluids. The global product line — which includes...

read more
Car Care Council: Severe driving the rule, not the exception

Car Care Council: Severe driving the rule, not the exception

The Car Care Council has produced a useful checklist for drivers who may not be aware of how hard their drives are on their vehicle. This can be a useful tool for automotive service professionals recommending preventative maintenance. Normal driving is defined as...

read more

Wagner launches OEx Car brake pad line in U.S.

Following the success of the Wagner OEX brake pad line for sport utility vehicles (SUVs), crossovers (CUVs) and pick-up trucks, Wagner has launched the highly-anticipated Wagner OEX Car, specifically designed for passenger vehicles.  This new line...

read more
Auto repair shop ups marketing & education after Drive Clean

Auto repair shop ups marketing & education after Drive Clean

Andrey Kopelev, owner and licensed automotive technician alongside wife Lana at Right Way Auto Repair & Sales in Hamilton, Ontario, explains how the elimination of Drive Clean has affected the family-owned business Effective April 1 of 2019, the Ontario provincial...

read more
Quick Video: LED headlight bulb upgrade review

Quick Video: LED headlight bulb upgrade review

(Video 1:54) The Philips X-TremeUltinon LED headlight bulb upgrade provides significantly better forward lighting performance than standard halogens. On this application, a 2012 Fiat 500, standard halogens are particularly anemic, and past use of performance lighting...

read more

ATE two-piece brake rotor for Mercedes-Benz models

Continental Commercial Vehicles & Aftermarket is first to market with a new high-performance ATE two-piece brake rotor for popular Mercedes- Benz applications. The new ATE Rotor features an improved version of the same two-piece brake rotor pot and friction ring...

read more
Handling the brake service comeback

Handling the brake service comeback

You know the feeling: you’re just getting into your day when a regular customer comes in. They were just in for brake service. So you’re happy to see them, but when they don’t return your friendly greeting, you know something is up. And, as a professional, you know...

read more