Service Advisor Articles

Headlamp upgrades: Lighting the way to safety, style

Headlamp upgrades: Lighting the way to safety, style

The next decade will produce one of the most dramatic demographic shifts we’ve seen in many of our lifetimes, as the Baby Boomer generation enters its golden years. There are many ways this will affect the automotive industry, but one of the most obvious is in the...

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False warranty concerns continue to dog aftermarket ASPs

False warranty concerns continue to dog aftermarket ASPs

Independent automotive aftermarket service providers face an uphill battle as more than one-third of Canadian consumers falsely believe they’ll void their warranty if they bring their vehicle to a independent automotive service provider. Canada’s independent...

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Monroe boosts RoadMatic strut assembly range

Monroe Shocks and Struts, a leading global brand from DRiV, has completed a record expansion of the RoadMatic strut assembly range, with nearly 100 new part numbers extending coverage to approximately 30.4 million additional applications. An offering designed to help...

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Future of auto service the focus of top reads in 2019

Future of auto service the focus of top reads in 2019

Looking ahead at transitions in ownership, technology, and capabilities in auto service dominated the Indie Garage Top 10 stories of 2019. The need to get new blood into the auto service industry and preparing for new technologies are top of mind for many in the...

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Valvoline introduces hybrid motor oil

Valvoline Inc. has announced the development of Valvoline Hybrid Vehicle Full Synthetic motor oil, with an expected launch in 2020. Valvoline Hybrid Vehicle Full Synthetic motor oil Valvoline Hybrid Vehicle Full Synthetic motor oil will meet the latest industry...

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Pre-trip vehicle inspection ensures safe travel

Pre-trip vehicle inspection ensures safe travel

As families prepare for travel over the holiday season, service advisors should be sure to communicate the importance of a detailed vehicle inspection. For many drivers, a pre-trip vehicle inspection may be the first time in a year or more for professional shops to...

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Park that truck inside! Pickups top vehicle theft list

Park that truck inside! Pickups top vehicle theft list

Among the most distressing occurrences for a shop owner and the customer, is to find out there has been a vehicle theft on the premises. While the technology in vehicles continues to evolve, thieves continue to stay a step ahead and now use technology to bypass...

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How assemblies have changed ride control

How assemblies have changed ride control

Replacing worn ride control components is often a significant revenue source for the independent service industry, given that most vehicles require shock/strut replacement after their OE warranties have expired. However, it’s a complex repair, requiring specialized...

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Valvoline electric vehicle fluids line launched

Valvoline, supplier of premium branded lubricants and automotive services, has announced the first of its electric vehicle-specific product and service offerings with the introduction of Valvoline EV Performance Fluids. The global product line — which includes...

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