The Automotive Service Provider panel, held as part of The Great Canadian Aftermarket Trade Show – A Virtual Event, revealed a number of challenges that ASPs are dealing with. Among the most prevalent of the challenges that are being handled is the need to provide...
A young technician who had just opened a new shop approached me at a recent forum I was participating in. “I thought that if I was honest and did good work, I would attract lots of customers,” he said. “But things aren’t going the way I thought.” I responded that no...
A new video from John Bean highlights how innovative tire changer technology can help shops grow their businesses with improved efficiency and productivity. “Our new video shows how easy it is to change tires with a wide range of wheels and demonstrates how advanced...
The Government of Canada has extended the Canada Emergency Wage Subsidy, which will provide employers with up to 75% of the wages, has been extended to December 19, 2020. Changes to the CEWS broaden the reach of the program and provide better targeted support so that...
In this episode of Indie Garage LIVE!, AIA Canada President JF Champagne discusses the results of the association's second round of COVID-19 Aftermarket Business Impact Surveys. The complete survey report can be dowloaded at www.aiacanada.com....
The Automotive Industries Association of Canada released the results of its second round of COVID-19 Business Impact survey, showing improving optimism and business performance, but with some lingering concerns. Compared to survey #1 results, confidence levels for...
Openbay, Inc., an automotive service marketplace and SaaS company, announced the availability of a tire catalogue and new updates to its online chat platform, Openbay Otis. Otis installs on an automotive service centre's website and now allows consumers to perform...
Trainer and Indie Garage contributor Murray Voth talks about the upside of using new tools to communicate, and the downside of leading with the negative. https://youtu.be/VyvdE2K6KO8 AUDIO ONLY FILE
The Automotive Industries Association of Canada is embarking on a second round of its COVID-19 business impact survey. The first round of surveys indicated a steep drop in business through March and April, but with Sector Breakouts indicating that the most dramatic...