Interview with Neil Sethi, Transtar Industries. Indie Garage caught up with Neil Sethi, President and CEO of Transtar Industries, a global leader in the transmission service repair parts supply aftermarket, at the Mister Transmission convention in Mississauga, Ont. He...
It is understandable that automotive service shops can end up focusing on getting cars into the service bays. But too much focus on car count can lead to issues with customers satisfaction and other problems. https://www.youtube.com/watch?v=bXpv_PjE3ug
Adding something new to the mix for Indie Garage, here's a video tip on what's critical for ROI and the opportunity in hours per tech. https://www.youtube.com/watch?v=4OitlEx0h3Q
RPM Training's three-day SMART shop management training course is coming to Saskatoon. The course kicks off in April 9, June 7, and June 4, 2019. This course is designed for automotive shop owners, managers, service advisors and technicians. Attendees will learn how...
The burr under my saddle By Murray Voth There are days that I think that I have the best job in the world. In the process of training and coaching automotive shop owners, I get to work with some of the smartest, most interesting, hardest working people I know. My...
According to CAF/FCA executive director France Daviault, “CAF provides a platform to get owners and apprentices together to talk about apprenticeship." As Azilda, Ont.-based shop owner (and former apprentice) Zack Kaattari observes, auto repair is not something you...
The automotive aftermarket is critical to the safe mobility of Canada's population. A sound right to repair strategy must include engaging elected officials. There is a technological revolution going on and it will critical to have an automotive aftermarket that can...
By Murray Voth A good friend of mine owns a training company similar to mine in the U.S. I asked him recently why he thought so few shop owners take management training, and he said that for the most part, shop owners are scared and stubborn. They are scared that they...
Noted trainer, and Indie Garage contributor, Murray Voth presents the RPM Training Service, Management, and Results Training (SMART) course at three cities in the coming weeks. Upcoming dates The SMART three-day course is being offered in Vancouver with a split...