Jim Anderton, Senior Content Specialist It’s impossible to read anything about the auto industry these days without an eco angle. Today, it’s all about global warming, and thanks to Elon Musk, battery electric vehicles are widely assumed to be the future of...
As the auto repair industry population ages, finding talented young people to take over the reins as owners look ahead to retirement is an increasingly pressing issue. Steve Sandham of George’s Auto Repair in Tillsonburg, Ontario, is a great example of how putting...
When asked why they started their own business, I have heard many shop owners say one of the following things. “I did not make a good employee.” “I did not play nice with others.” “I was not good at following orders.” Or, “No one could do it as well as me, so I may as...
Interview with Neil Sethi, Transtar Industries. Indie Garage caught up with Neil Sethi, President and CEO of Transtar Industries, a global leader in the transmission service repair parts supply aftermarket, at the Mister Transmission convention in Mississauga, Ont. He...
It is understandable that automotive service shops can end up focusing on getting cars into the service bays. But too much focus on car count can lead to issues with customers satisfaction and other problems. https://www.youtube.com/watch?v=bXpv_PjE3ug
Adding something new to the mix for Indie Garage, here's a video tip on what's critical for ROI and the opportunity in hours per tech. https://www.youtube.com/watch?v=4OitlEx0h3Q
RPM Training's three-day SMART shop management training course is coming to Saskatoon. The course kicks off in April 9, June 7, and June 4, 2019. This course is designed for automotive shop owners, managers, service advisors and technicians. Attendees will learn how...
The burr under my saddle By Murray Voth There are days that I think that I have the best job in the world. In the process of training and coaching automotive shop owners, I get to work with some of the smartest, most interesting, hardest working people I know. My...
According to CAF/FCA executive director France Daviault, “CAF provides a platform to get owners and apprentices together to talk about apprenticeship." As Azilda, Ont.-based shop owner (and former apprentice) Zack Kaattari observes, auto repair is not something you...