Mitchell 1 will hold this year’s second Shop Management Workshop Sept. 19-21 at the Scottsdale Plaza Resort in Scottsdale, Arizona. The training is designed for auto shop management software users who want to learn more advanced capabilities, shortcuts and new...
Many days I feel like the luckiest person in the world. I get to work with intelligent, hardworking auto shop owners who are always trying to improve their businesses. They take training, they hire business coaches, they join associations –in short, they are...
RPM Training is presenting its 3-day Service, Management And Results Training (SMART) Course for automotive service professionals in Vancouver this June. The course is being presented June 25, 26, 27 2019 A Certificate of Completion is provided. Venue: THE...
Jim Anderton, Senior Content Specialist It’s impossible to read anything about the auto industry these days without an eco angle. Today, it’s all about global warming, and thanks to Elon Musk, battery electric vehicles are widely assumed to be the future of...
As the auto repair industry population ages, finding talented young people to take over the reins as owners look ahead to retirement is an increasingly pressing issue. Steve Sandham of George’s Auto Repair in Tillsonburg, Ontario, is a great example of how putting...
When asked why they started their own business, I have heard many shop owners say one of the following things. “I did not make a good employee.” “I did not play nice with others.” “I was not good at following orders.” Or, “No one could do it as well as me, so I may as...
Interview with Neil Sethi, Transtar Industries. Indie Garage caught up with Neil Sethi, President and CEO of Transtar Industries, a global leader in the transmission service repair parts supply aftermarket, at the Mister Transmission convention in Mississauga, Ont. He...
It is understandable that automotive service shops can end up focusing on getting cars into the service bays. But too much focus on car count can lead to issues with customers satisfaction and other problems. https://www.youtube.com/watch?v=bXpv_PjE3ug
Adding something new to the mix for Indie Garage, here's a video tip on what's critical for ROI and the opportunity in hours per tech. https://www.youtube.com/watch?v=4OitlEx0h3Q