Brake Parts Inc LLC (BPI) will unveil its new experience room as well as its Raybestos tech garage at the Automotive Aftermarket Products Expo (AAPEX), Nov. 5-7, 2019 in Las Vegas, Nevada. “Ever changing global and national landscapes require businesses to select...
The latest print edition of Indie Garage contains some great tips for automotive service professionals with specific features for owners and technicians, as well as insights for service advisors on ride control and for apprentices in Atlantic Canada. The print edition...
Murray Voth’s RPM Training has announced two new dates for the popular 3 Day SMART Course for automotive service professionals. Murray Voth, RPM Training murrayvoth@rpmtraining.net https://rpmtraining.net/...
Opportunities in the automotive aftermarket continue to be strong, yet, because of the aging demographic of independent auto repair shop owners, and larger corporations and private equity money looking for market share and bay count, the automotive aftermarket is...
NAPA Autopro branded independent shops topped customer satisfaction rankings. Aftermarket service shops are winning the battle for Canadian customers with 4-12 year old vehicles, outpacing car dealers in share of visits, say the latest results from J.D. Power....
Murray Voth's RPM Training has launched its new training calendar for the 3 Day SMART Course. This Service, Management And Results Training course is designed for automotive shop owners, managers, service advisors and technicians. Attendees will learn how to be more...
You can be in the commoditized price-based market, or you can be in the value-added service-based market. I don’t believe you can combine the two well, or even at all. Our industry spiralled into the commoditized price-based model very early in its inception,...
by Chris Dekker, Owner, My Garage Auto & Tire, Airdrie, Alta. These are exciting times for anyone involved in – and passionate about – the automotive service industry. We are on the cusp of a revolution like the industry has never seen before; a revolution that...
This is a call for all Red Seal Automotive Service Technicians to stand up and be counted. Some of you represent the endorsement well. Some of you abuse the endorsement. Many of you think it means you are qualified when you are not. And lots of you do not understand...