Owner / Manager Articles

Is training an expense or an investment?

Is training an expense or an investment?

Labour has been the largest cost of most businesses, for as long as there have been businesses. But for many years, some business owners see labour as little more than a necessary evil and an expense – in fact, their largest expense. Some shop owners are always...

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COVID-19: Multi-billion dollar relief and beyond

COVID-19: Multi-billion dollar relief and beyond

The implications for aftermarket businesses from efforts to limit the COVID-19 outbreak are far reaching, and there are a number of resources, including financial relief, that are being made available by government and agencies including, but not limited to, the just...

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Getting your auto service messaging right on COVID-19

Getting your auto service messaging right on COVID-19

Providing the right messaging to your auto service customers about what you're doing to combat the spread of COVID-19 is an important consideration for your business. A number of auto service providers have reached out with what they're doing to build confidence with...

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Chris Dekker: What gets you up in the morning?

Chris Dekker: What gets you up in the morning?

Chris Dekker is the owner of My Garage Auto & Tire in Airdrie, AB, and last October’s Indie Garage cover story. He asked his staff how they felt about working in this industry and has allowed Indie Garage to share what they said. _________ What gets you up in the...

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Murray Voth: Another take on the backyard mechanic

Murray Voth: Another take on the backyard mechanic

When I think of the term “backyard mechanic,” all kinds of negative stereotypes come to mind. The prevailing idea is that they are hacks that could not handle a “real” job. They are known for doing cash work and not paying their fair share of taxes, for poor-quality...

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Dundas shop invites seniors to look under the hood

Dundas shop invites seniors to look under the hood

Automotive aftermarket business owners are known for their commitment to the communities they serve. Some might feel that these initiatives might have to fall exclusively on their shoulders. Not so, as is the case with Eccles Auto Service in Dundas, Ont. Organizer...

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Automotive Service Associate Program adds tech support

The Automotive Industries Association of Canada has announced that participants in its Automtoive Service Associate Program (ASAP) have access to an exclusive repair assistance program though TeamXtremeTech. TeamXtremeTech has been providing remote IT and mechanical...

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Even where Right to Repair is law, the battle continues

Even where Right to Repair is law, the battle continues

Unless current law is updated, Massachusetts residents will increasingly lose the ability to take their cars to independent repair shops and be forced to pay more at dealerships, the head of the Massachusetts Right to Repair Coalition told members of the...

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