Owner / Manager Articles

How One ASP continues to operate during COVID-19

How One ASP continues to operate during COVID-19

Eccles Auto Service has a reputation for its strong community ties, and during the shutdown they’ve been giving away gift cards to local businesses with every service, to be redeemed when this all passes and the shops are open again. The Ontario government has listed...

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Canadians in the dark on vehicle data

Canadians in the dark on vehicle data

Even though Canadians are open to the idea of sharing vehicle data with specific parties, most feel they are in the dark about what this really means. Canadians are very interested in data sharing scenarios involving diagnostic information and anonymized data for...

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Is training an expense or an investment?

Is training an expense or an investment?

Labour has been the largest cost of most businesses, for as long as there have been businesses. But for many years, some business owners see labour as little more than a necessary evil and an expense – in fact, their largest expense. Some shop owners are always...

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COVID-19: Multi-billion dollar relief and beyond

COVID-19: Multi-billion dollar relief and beyond

The implications for aftermarket businesses from efforts to limit the COVID-19 outbreak are far reaching, and there are a number of resources, including financial relief, that are being made available by government and agencies including, but not limited to, the just...

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Getting your auto service messaging right on COVID-19

Getting your auto service messaging right on COVID-19

Providing the right messaging to your auto service customers about what you're doing to combat the spread of COVID-19 is an important consideration for your business. A number of auto service providers have reached out with what they're doing to build confidence with...

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Chris Dekker: What gets you up in the morning?

Chris Dekker: What gets you up in the morning?

Chris Dekker is the owner of My Garage Auto & Tire in Airdrie, AB, and last October’s Indie Garage cover story. He asked his staff how they felt about working in this industry and has allowed Indie Garage to share what they said. _________ What gets you up in the...

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Murray Voth: Another take on the backyard mechanic

Murray Voth: Another take on the backyard mechanic

When I think of the term “backyard mechanic,” all kinds of negative stereotypes come to mind. The prevailing idea is that they are hacks that could not handle a “real” job. They are known for doing cash work and not paying their fair share of taxes, for poor-quality...

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Dundas shop invites seniors to look under the hood

Dundas shop invites seniors to look under the hood

Automotive aftermarket business owners are known for their commitment to the communities they serve. Some might feel that these initiatives might have to fall exclusively on their shoulders. Not so, as is the case with Eccles Auto Service in Dundas, Ont. Organizer...

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