Shop owners and managers are invited to join Mitchell 1 and Elite for a free webinar series to learn firsthand what actual customers think about the auto repair experience. This complimentary three-part online event will take place Oct. 6, 13 and 20, 2020 at 10:00...
Uni-Select Canada Inc. and Bumper to Bumper are launching AUTOXPO, The All-Digital Personalized Experience that will shape the future of the Canadian Automotive Aftermarket Industry January 15, 16, 17, 2021.Uni-Select and Bumper to Bumper have reimagined the...
According to the J.D. Power 2020 Canada Customer Service Index—Long-Term (CSI-LT) Study, car dealers and independents both increased their auto service customer satisfaction ratings, but it's not all rosy for the independent aftermarket. While the NAPA Autopro network...
SPONSORED CONTENT Today’s challenging business environment makes it tougher than ever to run shops efficiently and profitably. That’s why Wakefield is pleased to introduce Oil Genius, an exclusive solution that recommends the best products for Automotive Service...
V2V Technologies has announced the appointment of Kevin King as Vice President of Operations for the GEM-CAR team. Kevin King, a professional in the automotive industry for more than 30 years, will now be available to our clients. His field skills and...
WD-40 Company has redesigned its line of more than 20 superior-performing WD-40 Specialist products for specialized maintenance jobs that make it easier than ever to identify the right product. WD-40 Specialist products – including lubricants, penetrants, greases,...
The Automotive Service Provider panel, held as part of The Great Canadian Aftermarket Trade Show – A Virtual Event, revealed a number of challenges that ASPs are dealing with. Among the most prevalent of the challenges that are being handled is the need to provide...
Traditionally presented at the Palais des congrès de Montréal, the NAPA XPO Sale 2020 is taking place in a virtual form for the 2020 edition and is bringing together the Atlantic and Quebec regions for the first time. COVID-19 forced the organizers of the XPO Sale to...
The Virtual AAPEX Experience will take place Tuesday, Nov. 3 through Thursday, Nov. 5, 2020, with a heavy focus on training after in-person events were cancelled. Details have been announced for the Virtual AAPEX Experience, being held this November in place of the...