Aftermarket service businesses are ranked by their customers every year. The most recent J.D. Power results are out, with NAPA Autopro shops coming in second to Audi dealerships. What can you do to improve your customer satisfaction and why should you try?...
Standard Motor Products, Inc. (SMP) announces the addition of 245 new part numbers to its Standard and Intermotor lines, including 40 park assist camera offerings. The release spans 51 product categories and expands coverage for import and domestic applications...
Dana Incorporated has introduced Spicer Select commercial vehicle 404 ring and pinion gearing. Ideal for post-warranty vehicle service, these high-quality parts are manufactured with the same quality control measures as genuine Spicer gearing and are backed by an...
Ride control and steering component supplier KYB was in a winning mood, with big victories by its teams competing on the world motorsports stage. KYB came out on top of Sunday’s FIA’s World Rallycross event in Riga, Latvia. This marked the second victory of the season...
The new John Bean EZ-COLLETS app is a unique application to help service technicians identify the best set of tools for their balancers, improve wheel balancing accuracy, ensure rim protection and provide a faster setup. “EZ-COLLETS is easy to use and will help...
The National Institute for Automotive Service Excellence (ASE) is hosting a free webinar for service technicians on Friday, Sept. 25 at 4:00 p.m. ET entitled “Brake Rotor Match Machining: Why and How.” During this one-hour session, industry expert Geoff Womer of...
Richard Ennest, owner of Mister Transmission in Burlington, has died in a tragic incident at Toronto Motorsports Park near Cayuga, Ont. An investigation is ongoing but accounts say that on Sept. 19 Ennest, 59, was hit while he was standing by his car in the...
Aftermarket service businesses are ranked by their customers every year. The most recent J.D. Power results are out, with NAPA Autopro shops coming in second to Audi dealerships. What can you do to improve your customer satisfaction and why should you try? Presented...
Lumileds, exclusive supplier of Philips branded automotive lighting products, has launched an updated version of its popular online Philips Automotive Bulb Look Up. Designed to allow consumers and technicians to easily identify the correct bulb for their vehicle...