The automotive aftermarket is intertwined with the used car market, and a recent survey in the U.S. may shed some light on how car dealers see this market. According to the Q3 2019 Cox Automotive Dealer Sentiment Index (CADSI) released today, U.S. car dealers view the...
NAPA Autopro branded independent shops topped customer satisfaction rankings. Aftermarket service shops are winning the battle for Canadian customers with 4-12 year old vehicles, outpacing car dealers in share of visits, say the latest results from J.D. Power....
The NAPA Auto Parts Quebec division's annual XPO Sale at the Palais des Congres in Montreal September 4 and 5, offered attendees more than exhibits. The event attracted some 5000 attendees from all over Quebec as well as parts of Ontario and New Brunswick. Dozens of...
AAPEX 2019 aims to help auto repair businesses to understand the opportunities and challenges ahead with three special sessions on Advance Driver Assistance Systems (ADAS). A three-hour advanced driver assistance systems (ADAS) Forum will help prepare auto repair...
According to The NPD Group, extreme weather experienced in parts of the U.S. has played a significant role in growing some service categories. Canada has seen its share of extreme weather too, with some areas having seen much more precipitation both as rain and snow,...
You can be in the commoditized price-based market, or you can be in the value-added service-based market. I don’t believe you can combine the two well, or even at all. Our industry spiralled into the commoditized price-based model very early in its inception,...
As predicted, 48V mild hybrid electric cars are now appearing in great variety from small economy versions to a 2020 Ferrari. The new Hyundai Tucson switches off the engine when coasting or braking at under 30kph. This is a bridge to the 48V full hybrid electric...
(SPONSORED CONTENT) VDO Flex Fuel Sensors are genuine OEM replacement parts. Identical in fit, form, and function as the OE components supplied by Continental to auto manufacturers worldwide, the sensors offer easy and trouble-free ‘plug-and-play’ installation. VDO...
Andrey Kopelev, owner and licensed automotive technician alongside wife Lana at Right Way Auto Repair & Sales in Hamilton, Ontario, explains how the elimination of Drive Clean has affected the family-owned business Effective April 1 of 2019, the Ontario provincial...