The Automotive Aftermarket division of Robert Bosch GmbH and Castrol have announced a new partnership, which will run jointly branded auto service shop pilots in China and the U.S. The pilot phase will start in October 2019 in Suzhou (China) and Orlando/Tampa (USA)....
Automotive Parts Distributors of Edmonton's Training Division recently held its first RPM Training SMART three day course for service managers to very positive reviews. Zara Wishloff, vice president sales and marketing for Automotive Parts Distributors (APD), reports...
For AAPEX 2019 visitors with busy schedules on the show floor, industry experts and technical trainers will take to the Let’s Tech stage to deliver quick learning presentations on new products, technologies and trends and their impact on automotive aftermarket...
The automotive aftermarket is intertwined with the used car market, and a recent survey in the U.S. may shed some light on how car dealers see this market. According to the Q3 2019 Cox Automotive Dealer Sentiment Index (CADSI) released today, U.S. car dealers view the...
NAPA Autopro branded independent shops topped customer satisfaction rankings. Aftermarket service shops are winning the battle for Canadian customers with 4-12 year old vehicles, outpacing car dealers in share of visits, say the latest results from J.D. Power....
The NAPA Auto Parts Quebec division's annual XPO Sale at the Palais des Congres in Montreal September 4 and 5, offered attendees more than exhibits. The event attracted some 5000 attendees from all over Quebec as well as parts of Ontario and New Brunswick. Dozens of...
AAPEX 2019 aims to help auto repair businesses to understand the opportunities and challenges ahead with three special sessions on Advance Driver Assistance Systems (ADAS). A three-hour advanced driver assistance systems (ADAS) Forum will help prepare auto repair...
According to The NPD Group, extreme weather experienced in parts of the U.S. has played a significant role in growing some service categories. Canada has seen its share of extreme weather too, with some areas having seen much more precipitation both as rain and snow,...
You can be in the commoditized price-based market, or you can be in the value-added service-based market. I don’t believe you can combine the two well, or even at all. Our industry spiralled into the commoditized price-based model very early in its inception,...